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Security Systems in Hagerstown
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Hagerstown?

An alarm system is designed to defend your property. But what actually transpires if your home security alarms go off in Hagerstown? What are the right steps to take to ensure you and your loved ones are safe?

The first thing to do is to avoid panicking. You should understand that your 24-hour monitoring specialists are there for you. Then take the steps described below to be fully equipped to handle any urgent situation.

Our Dedicated Representatives Help You Stay Safe

A security monitoring representative is immediately alerted whenever your Hagerstown home security alarms go off. Once a representative is notified, they will contact you without delay to ascertain what caused the alarm. Your system may go off for several different reasons, including:

  • Break-in

  • Fire

  • Flooding

  • Accidentally setting off alarm

In situations where a device was tripped accidentally—like forgetting that your entry-point sensors are switched on when you unlatch a window or door— an agent will call to figure out if you need help. Supply them with your proper code, and they'll turn off the alarm.

If you have an urgent situation, your representative will send out first responders, including firefighters, EMS, and law enforcement, to your home. They can also act as a contact point in the event nobody is home. Your dedicated monitoring staff can also inform authorities which component was set off, helping them prepare for what could be a life-threatening situation. The monitoring expert will remain on the phone with you to keep you composed and let you know what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Hagerstown

Being awoken in the middle of the night to your alarm blaring is terrifying—particularly if you don’t know why it’s going off. The most beneficial thing you should do is stay as calm as possible and proceed with the following:

  • In the first place, get somewhere safe. Round up your family and pets as quickly as possible and get into a secure room at your property or leave the premises entirely. It's a common tendency to confront the emergency on your own, but this is not the best course of action. Alternatively, concentrate on trying to keep you and your loved ones secure and let the trained personnel resolve the issue.

  • Secondly, take advantage of your mobile security application to stay in communication with your monitoring team. They'll dispatch responders who will be in transit to your home in a flash.

  • Third, keep a persistent line of communication with your monitoring agent and first responders. You have the ability to be patched through, so everyone is sharing information. Conversely, if you’re not able to get a direct call to your emergency providers, you’re still able to obtain updates by text message. Even if your dealing with a false alarm, it's wise to maintain communications with all teams so you will be ready should an actual problem happen.

Be Prepared For All Types of Emergencies in Hagerstown with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems ensures you and your family are secured. With around-the-clock monitoring, smart locking systems, and a range of sensors, your property will remain the secured refuge you intended it to be. Create your ideal home security solution by completing the form on this page or reach out to (301) 288-1501 to speak with a member of our team.